Control System is the control or the running of the Business. It covers all the aspects of the operation including support, registration of clients, risk management, anti-money laundering, rules of the games, Random Number generating systems, payments and of course IT.

The Control System is often confused with technical documentation. The Control System is about running of the business, of which IT forms an important part in a remote gaming operation.

The Service: iGamingServices can prepare the control system documentation using its expertise to ensure that all the aspects of the operation are properly documented.

As part of this process, iGamingServices provides training and advise on how operational procedures can be setup to carry out the various functions related to finance, support etc.

iGamingServices also ensures that the operation is in compliance with the LOTTERIES AND OTHER GAMES ACT and implements the various requirements to meet responsible gaming.

Player's Money: A licensee typically will be holding in escrow money deposited by players which they can then use for placing bets. No games on credit are allowed.

Contingency Plan: licensee has an obligation to keep the operation working smoothly during normal hours of business for the licensee. For example, websites must be up and running, customer support must be functional. Licensees must have a business continuity plan to deal with any possible contingencies that may interrupt the proper running of the business.

Terms & Conditions: The Terms and Conditions must be published on the website of the operator. These cover the rules of the games as well as the conditions governing registration, payouts and general conduct of the business by the gaming operator.

Random number Generator: Some events such as football games are outside the control of the bookmaker. Other types of licenses, such as Casino or Poker rely on a well shuffled deck of cards or a random selection of a number within a range for their fair operation. Random numbers can be created by software or hardware. Algorithms also exist which are pseudo random where the sequence of numbers is random but the sequence is always the same and therefore predictable (and unacceptable).